MM
Madi-tau Matshehle

1 reviews | Active since May 2017

10 May 2017, 19:40

Bad srevice ever

<p><strong>Innovation Group road assistance, I have a (policy no EMJ02144) with them, I have experienced a mechanical problem with the car and I phoned to inform them I spoke to a consultant Peter Mnisi, he told me to take the car to the dealer, I took it on the 10 May 2017,they(GM) phoned and hold for 40 minutes to get hold of innovation first and they spoke to Thato told GM dealer that innovation can't help with me. I have been paying the policy since inception, I want my car fixed.</strong></p>

0
Replies (1)
Innovation Group
Innovation Group's reply02 Jun 2017, 13:00
Official

Dear Client,

Thank you for your patience regarding the concerns raised.

We are pleased to confirm that you have been assisted with your claim accordingly on 19 May 2017.

We apologize for the inconvenience caused and trust that the above meets with your satisfaction

Kind regards,

Tumi Bacela

Best regards,