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Ninja N
1 reviews | Active since Dec 2013
02 Dec 2021, 11:29
Bad service
I took my car in for a faulty wheel bearing at BMW. The consultant who was assisting informed me that Innovation stated that they don't cover wheel bearings. From was this???? What's the reason for me to pay a warranty when I'm getting such bad service and I haven't even claimed even once???
Helpful (0)
Replies (3)0
Replies (3)
Innovation Group's replyOfficial
03 Dec 2021, 11:18Hi Ninja, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's reply03 Dec 2021, 11:18
Official
Hi Ninja, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
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Ninja N's updateReviewer Update
09 Dec 2021, 18:17Mpho Ntsumele your service is outstanding
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Ninja N's update09 Dec 2021, 18:17
Reviewer Update
Mpho Ntsumele your service is outstanding
Innovation Group's replyOfficial
10 Dec 2021, 07:33Hi Ninja, Thank you for taking the time to provide us with a great review. We take great pride in providing customers with effective and efficient service and we are pleased to hear that you were satisfied with the service provided. Please be assured that the compliment will be forwarded to the relevant team. Kind Regards, Complaint Team
Innovation Group's reply10 Dec 2021, 07:33
Official
Hi Ninja, Thank you for taking the time to provide us with a great review. We take great pride in providing customers with effective and efficient service and we are pleased to hear that you were satisfied with the service provided. Please be assured that the compliment will be forwarded to the relevant team. Kind Regards, Complaint Team