NM
Noluthando M
1 reviews | Active since Aug 2017
22 Dec 2022, 10:01
Bad Service
I'm frustrated with the service I'm getting when I have to claim my car hire benefit.
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Innovation Group's replyOfficial
22 Dec 2022, 10:11Dear Noluthando Matshata, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply22 Dec 2022, 10:11
Official
Dear Noluthando Matshata, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team