Bad Service Customer Expection

<p>I am very dissappointed in this company because we bought a vehicle and added an extended warranty and service plan thinking that everything is in order. Only to find out that "someone" had cancelled the policy without even informing or sending me a cancellation notice thereof. </p> <p>Now that I have to service my vehicle is there no policy in place and how can one just pay in excess of R7000 for a service which you thought there is cover for!!!</p> <p> </p> <p>My expectation is that the Innovation group re-instate the plan and allow me to take the vehicle for the required service as planned.</p> <p> </p> <p>Can the relevant person contact me ASAP</p> <p> </p> <p> ********** 736</p>