Bad Service

Took out a Absa diamond Booster Warrenty with Absa innovation. They give you a list of all components covered. I went to service my vehicle and they did a diagnosis and found minor problems on the vehicle that could get worse if not fixed ASAP. They logged a claim on my behalf. I just got an sms stating that my claim was lodged. No one got back to me until I called them myself. The consultant then said that my claim is pending on rejection. This was just a minor issue but they failed to assist. She said the claim is rejected coz of the thermostat not leaking like where does it state that in the policy schedule?. I chose Absa as I felt safe with Absa as I do have other policies which are outstanding such as Idirect and many more. I immediately canceled my policy as I felt disappointed that they couldn’t help with a minor issue what if I had a major issue?.

Please do not fall fir the innovation group it’s just a waste of time.