kS
kesley S
1 reviews | Active since Mar 2024
15 Apr 2024, 15:02
BAD SERVICE
I HAVE BEEN WAITITNG FOR A CLAIM TO GET MY CAR SERVICED IT HAS BEEN MORETHAN A WEEK STILL NO REPLAY
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Innovation Group's replyOfficial
16 Apr 2024, 08:36Dear Kesley We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best Regards Innovation Group Customer Services Team
Innovation Group's reply16 Apr 2024, 08:36
Official
Dear Kesley We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best Regards Innovation Group Customer Services Team