CS
CRYSTELLE S
1 reviews | Active since Feb 2013
14 Feb 2025, 14:52
Bad service
Bad Service. So I feel that you should pay back ny premiums of last month so that I can pay for the service of my car. All day and no authorisation
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Innovation Group's replyOfficial
14 Feb 2025, 14:54Dear Crystelle
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Innovation Group's reply14 Feb 2025, 14:54
Official
Dear Crystelle
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team