Bad service

I'm really ****ed off on how Innovation group is treating me. I took my car(BMW CF 42240) in for mechanical issue and its been a month waiting for them to approve my claim. The repair is about to charge me storage fee since they dont respond to his email. I 'm not sure why its so difficult to come back to us since they have all the documents and pictures they needed. My car is black BMW and is laying in Vredenburg- west coast of cape town for repairs. Im so ****ed off.

They are quick and good when comes to debiting me but delays and come with excuses when come to pay and the money that is needed is less that R16 000.

I wont advise anyone to do business with them and im going to speak to MFC\Nedbank since they are there one who send me to them.