1 reviews | Active since Sept 2013
Bad service
I took an extended warranty and when I took my car for repair I was left frustrated, stressed and with my car not being repaired. Worse part I stayed for 2 days without anyone telling me if my complain is being attend and when you call you will hold for more than thirty minutes. I never thought their services is this bad and honestly am disappointed because there was never any other effort to solve my problem and as am speaking I don't know what to do.
Hi tshilidzi,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Best regards,
Hi tshilidzi,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Best regards,
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Best regards,
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Best regards,