DS
Desre S

1 reviews | Active since Jan 2018

25 Jan 2018, 10:28

Bad Service

Been trying for 2 days to get a copy of my policy as my car has to go for a service tomorrow and I need a copy to provide to the Service garage. Firstly the Call centre staff ***********. How hard is it to send a copy of the policy?

0
Replies (1)
Innovation Group
Innovation Group's reply31 Jan 2018, 12:22
Official

Dear Client

Please be advised a complaints consultant has been trying to make contact with you on several occasions regarding your concerns raised and we were unsuccessful.

Kindly advise on a more suitable time to make contact or alternatively contact our customer service on *** quoting reference number: CP-1-2***.

Kind Regards,

Complaints Team