Bad Service
I took out a policy with innovation on the 28 July 2017 and cancelled it on the 31 July 2017 within the cooling off period and the administration department did not cancel it on time and i was not refunded in full when i call in i get knocked from pillar to post. All i just want is my full refund back to MFC.
Dear Client,
Thank you for your patience regarding the concerns raised.
We apologise for the inconvenience this has caused and can confirm that the complaints department has resolved the matter.
We appreciate your understanding on this issue.
Kind Regards,
Complaints Team
Dear Client,
Thank you for your patience regarding the concerns raised.
We apologise for the inconvenience this has caused and can confirm that the complaints department has resolved the matter.
We appreciate your understanding on this issue.
Kind Regards,
Complaints Team
