1 reviews | Active since May 2017
Bad Service
<p>Good day,</p> <p>I have been trying to get hold of their claims department for about a week now but all in vain.When I spoke to a consultant in the customer care department they couldn't assist me and then transferred me to the claims department and I was on hold for 20 minutes,I have been sending emails and yet no answer still.My car is due for a service which is now going over the service kilometres and it's frustrating as no one is reverting back to me and currently not sure if I should even take my car in for service.Disgusting service from this group.</p>
Dear Client,
Thank you for your patience regarding the concerns raised.
We would like to offer our sincere apologies for the inconvenience caused and we confirm that all technical issues, resulting in an influx of calls has been attended to and addressed accordingly.
We confirm that you have been assisted with your claim successfully and that your dealer was authorized to service your car.
We trust that you find the above to be in order.
Kind regards,
Tumi Bacela
Dear Client,
Thank you for your patience regarding the concerns raised.
We would like to offer our sincere apologies for the inconvenience caused and we confirm that all technical issues, resulting in an influx of calls has been attended to and addressed accordingly.
We confirm that you have been assisted with your claim successfully and that your dealer was authorized to service your car.
We trust that you find the above to be in order.
Kind regards,
Tumi Bacela