ZD
Zakiyya D

1 reviews | Active since Oct 2015

05 May 2017, 13:49

BAD SERVICE

<p>I have a warranty cover with this group, however when calling to claim there is no answer from the claims department and the customer care consultants are both *********** and downright rude!</p> <p> </p> <p>I havn't been able to get throught to them in two days</p> <p> </p>

0
Replies (1)
Innovation Group
Innovation Group's reply15 May 2017, 15:31
Official

Dear Client,

Thank you for your patience regarding the concerns raised.

We would like to offer our sincere apologies for the inconvenience caused and we confirm that the issue has been addressed successfully. Kindly be advised that your claim has been authorized and processed accordingly.

We trust that the above meets with your satisfaction.

Kind regards,

Tumi Bacela