Bad customer service

We did a service at a RMI approverd Mahindra dealership last year dealership and was left with the invoice to pay out of our own pocket , we now phoned again to confirm where we can service and was advised that ANY RMI approved workshop , Mahindra or IPOP dearships. We send our bakkie in at a workshop close by for convenience as we were inform we can send it to any RMI approved just to be told they are not covering that service again!! This is now R12 000.00 out of our pocket because of their consultants that give the wrong information, I was also assisted by a supervisor who confirmed that his consultant did infact advise me that we can take the vechile to any RMI approved but still ended up telling me that they won't cover the service absolute waste of time and money. We also never recieved the hard copy of the policy hence the reason we phoned in to confirm.

Will not recomend to anyone.