Bad customer service
<p>Phoned on numerous occasions. Spoke to Mpho, Elton, Iris. Promised to return calls and get supervisor to call me (Curtis). They need to updat my extended warranty on my car. Useless service. Useless personel</p>
Dear Client,
Thank you for your patience regarding the concerns raised.
We confirm that a customer care representative has been in contact with you to assist you accordingly.
We apologize for the inconvenience caused and trust all is order.
Kind regards,
Tumi Bacela
Dear Client,
Thank you for your patience regarding the concerns raised.
We confirm that a customer care representative has been in contact with you to assist you accordingly.
We apologize for the inconvenience caused and trust all is order.
Kind regards,
Tumi Bacela
Dear Tumi
This is not true
I received an email from a lady , Antoinette(no surname). Asked her to phone me and she didnot respond.So all is NOT IN ORDER.
Dear Tumi
This is not true
I received an email from a lady , Antoinette(no surname). Asked her to phone me and she didnot respond.So all is NOT IN ORDER.
no customer care representative ever phoned me. There is never anyone to deal with . They make you hold on fo about 20 minutes for a supervisor who never comes to the phone. So please do not put wrong information on this site.
no customer care representative ever phoned me. There is never anyone to deal with . They make you hold on fo about 20 minutes for a supervisor who never comes to the phone. So please do not put wrong information on this site.
Dear Client,
We apologize for the miscommunication and we confirm that a customer care representative has been liaising with your vehicle finance house and has advised that they will be in contact with you directly to resolve the issue.
Again we apologize, for the inconvenience cause and trust that the above meets with your understanding.
Kind regards
Tumi Bacela
Dear Client,
We apologize for the miscommunication and we confirm that a customer care representative has been liaising with your vehicle finance house and has advised that they will be in contact with you directly to resolve the issue.
Again we apologize, for the inconvenience cause and trust that the above meets with your understanding.
Kind regards
Tumi Bacela
Dear Tumi
Nothing has been sorted out and it is 3 months later. Stop apologising and lets see some action.
Dear Tumi
Nothing has been sorted out and it is 3 months later. Stop apologising and lets see some action.