MP
Mmapitsi P
1 reviews | Active since Sept 2021
31 May 2023, 14:58
BAD BAD BAD AGENTS!!!!!!
I'm actually lost for words. Really don't know which criteria does this company use to absorb customer service agents because Wooooooooow!!!!!
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Innovation Group's replyOfficial
05 Jun 2023, 07:22Dear Mmapitsi Phago, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply05 Jun 2023, 07:22
Official
Dear Mmapitsi Phago, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team