Awful Customer Service - Look at the majority of 1 star reviews first!

I have been trying for over a month to cancel my extended warranty and receive a refund, the documents have been emailed to them on 5 occasions but they have still requested proof of payment. Proof of payment was sent 3 times before. They cannot understand the vehicle was paid for in full and the extended warranty was in the price of the vehicle, it has been itemized on the invoice. This is clear delay tactics trying to make me lose hope and stop trying to get a refund! Such a dishonest organization. No wonder the vast majority of your reviews are 1 star!!

I also blame organizations like Toyota for using the services of these dishonest companies...do a Hello Peter check first Toyota...