Authorized Services Pending fo days now

Authorized Services Denied – Completely Unacceptable

I am extremely disappointed with the way Innovation Group has handled my claim. They are now requesting service history for my vehicle, despite having authorized those very services themselves.

I’ve submitted the records multiple times, yet they continue to delay the claim without any valid reason. As a result, I am left without a vehicle, severely inconvenienced, and questioning whether this company actually honors the services it sells.

This reflects serious internal failures, poor communication, and a complete lack of accountability. I expected better — and I urge senior management to take this matter seriously and resolve it immediately.