Appalling service

I have never in my days experienced such an insane and disrespectful and blatantly unacceptable service from this company I am never ever going to be doing business with them, firstly I went with them through ABSA and when my car needed to be serviced I called them to explain the process to me and when I had been given the process I had taken my car to ford bryanston to have it serviced only to be called by them to say that my vehicle that I have been paying for over a year is not covered with them because it classes as an exotic vehicle I have called countless times and have been told that they are waiting for feedback from the higher ups at ABSA ***** that I want them to take accountability for their poor and frankly inadequate service so I’ve complained to the Ombudsman for both them and ABSA and have sent them a letter of demand for this appalling service never going with them and then I’m tempted to simply sell my car and be done with their nonsense because I frankly have had enough