Appalling service, 3 weeks and still Waiting!

I've logged a claim on the 20th of August and have yet to receive my payout. the call centre agent, Ridwaan Ahmed , is utterly useless and the payments department just gives me the run around. NO ONE has any idea of what they are doing, bad attitudes, absolutely poor phone system that one can barely hair the agent on the other side.<br> my reference number is ***<br> my \approved"order number is ***<br> <br> PJ van der Merwe"""