ANOTHER EPIC FAIL WITHOUT INNOVATION LOL

This company is so confused, they always mix up their products. It's like going to the hospital for a eye problem and they cut off your leg. Recently they canceled my short fall policy cause apparently my mother vehicle finance agreement has come to an end but I still got like 3 years to go LMAO I really don't know how a big reputable company like Nedbank got bluff by Innovation group to handle their products. Their service and ability to handle any decision making is horrific but then again I guess they think insults are compliments!