1 reviews | Active since May 2014
An innovative way of taking my money while offering no value
<p>I took out an extended maintenance plan through Innovation Group in 2014 with no missed payments and no claims or issues. The vehicle was purchased second hand. Today I was advised that my policy is invalid, as the 30 000 km service was done late. I DID NOT OWN THE VEHICLE at 30 000 km, so in essence the policy was invalid from the word go. Surely this constitutes *****/misrepresentation and I'm entitled to get all of my premiums back.</p>
Dear Client,
Thank your for your patience regarding your complaint.
We, confirm that your claim, has been authorised accordingly and that the request for cancellation, has been lodged as per your request.
We, apologise for the inconvenience, this has caused you and trust that the above meets with your satisfaction.
Kind regards,
Tumi Bacela
Dear Client,
Thank your for your patience regarding your complaint.
We, confirm that your claim, has been authorised accordingly and that the request for cancellation, has been lodged as per your request.
We, apologise for the inconvenience, this has caused you and trust that the above meets with your satisfaction.
Kind regards,
Tumi Bacela