wB
wesley B
1 reviews | Active since Jul 2015
18 Apr 2023, 11:04
***** alert
This group is a ****, I paid R4130 for a warranty extension on my car, and they refuse to send me a police document, when ever I contact them they email the online brochure,
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Innovation Group's replyOfficial
18 Apr 2023, 11:53Dear Wesley Bhugwandin, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply18 Apr 2023, 11:53
Official
Dear Wesley Bhugwandin, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team