AB
Anneline B

1 reviews | Active since Jun 2016

28 Jun 2016, 09:01

ABSA Insurance Company does not respond to claims nor calls.

<p>After many calls to Absa Insurance Company Limited , i still haven't received any feedback . I phoned them for a faulty microwave oven and fridge. A company fetched the microwave on the 27th of May . As for the fridge , the company that quoted on the repair , informed me that it was beyond economical repair. A full report was forwarded to Martie Marais , whom is suposed to be the head of the department according to Tebogo Mosothoane , a consultant whom could not give me a reference for the call, only his name. After many calls to them , i still got no response and have to make due without these appliances.</p>

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Replies (1)
Innovation Group
Innovation Group's reply15 Jul 2016, 14:03
Official

Dear Client,

Thank you for notifying Innovation Group of your concerns and for allowing us the opportunity to investigate.

Kindly be advised that we still await the response and the report from the Service Provider in order to assist with your unit accordingly.

Should you have additional queries in this regard, kindly contact our customer care department at ********** .

Kind regards,

Tumi Bacela