A Really bad service plan product

<p>I have a service plan with innovation group and will advise everyone not to get it. I was **** to at agreeing to this and my concerns have fallen on deaf ears. </p> <p> </p> <p>Firstly I was told they will pay for my service and I must pay for anything else. Then why must I pay in for a service. This is blatant false information. I do not care what agreements you have with your service providers but if you say you pay for a service then you must pay for it. Why have a service plan in the first place if I must pay for service parts. This is retarded.</p> <p> </p> <p>Secondly, I asked several times if I can service anywhere and was told repeatedly yes. Then service time comes and there's a list of places I can go to instead of the dealership for my Volkswagen. Who services a vehicle better than the dealership? </p> <p> </p> <p>And lastly, why are the prices for service parts undercut? Do you not know what a spark plug costs for a vehicle or proper oil that will make my motor last longer. You give these ridiculous prices to your service providers and they must just put these inadequate parts into my vehicle so it can break down along the road. If there's a price difference then I must cough up the difference. </p> <p> </p> <p>My vehicle is for a service right now and I'm sitting at just over R1000 already out of my own pocket. </p> <p> </p> <p>Please tell me what is the use of your company. I compare it to other service plans and it is lacking and the worst is that there is nothing I can do about this. </p> <p> </p> <p>For your own good do not use Innovation Group.</p>