sP
sophia P
1 reviews | Active since Jul 2011
11 Apr 2016, 09:42
3rd party claim not settled
end of January their client bumped into my vehicle . I sent all the documents, every time Saida tells me it should be in this day and that. Still no money in my account. I want my money today before 12!!!
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Replies (2)0
Replies (2)
Innovation Group's replyOfficial
11 Apr 2016, 15:13Hello sophiacat,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards,
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards,
Tumi Bacela
Innovation Group's reply11 Apr 2016, 15:13
Official
Hello sophiacat,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards,
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards,
Tumi Bacela
Innovation Group's replyOfficial
16 May 2016, 09:29Dear Client,
Thank you for notifying Innovation Group of your concerns and for allowing us the time to investigate.
We apologise for the inconvenience this has caused you. Kindly be advised that the payment has been authorised and processed accordingly.
Kind regards,
Tumi Bacela
Innovation Group's reply16 May 2016, 09:29
Official
Dear Client,
Thank you for notifying Innovation Group of your concerns and for allowing us the time to investigate.
We apologise for the inconvenience this has caused you. Kindly be advised that the payment has been authorised and processed accordingly.
Kind regards,
Tumi Bacela