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Early evening, I bought a car last year and towards the end of the year around early September 2024 I had depleted my free Car Services with Toyota. Then I was advised to take up an extended plan by the Toyota advisor, which I did, and it was going to cost about R435.60 which I saw no challenge to that. So it was agreed that they need 3 months transaction for my account to be actived for a 90 000 km service, fine. They took September and October but skipped November and I didn't know why cause I had funds in my account. In the middle of December one of their agents calls me that they depicted that I have a missing payment and I fought over the phone with that woman because I told her there is funds she can even deduct in that time but she claimed it's my bank that has a problem but after few day they debited the money in December.

Now when I went for a service early January 2025 I was then told by Toyota I need to pay cash because they insurance was canceled by Innovation Group, am I aware of this, I said No. Then it hit me this is why they skipped November, Geez these people. Then I tried to calling them several times I couldn't get through anyone. January 2025 debit was skipped and I was okay they have canceled it afterall but to my surprise they debited end February which I reversed nxn. Today one of their agents had the nerve to call me to remind me of a payment I reversed and it then I decide to write to you Peter cause I want my money of those 3 months they took knowing well they won't meet me half way these ****mers.

Regards Sechaba