***

Good day.<br> I am trying to get into contact with someone in the financial Dept. to try and find out why I have been Debited double for the Month of August. 2015.<br> I have phoned twice in the last two days and both time were told that no one is available to assist.<br> I have left my number and was promised on both calls that I will be called back--no call back yet.<br> on my third call I was told all agents are unavailable once again and was placed on hold, 12 min in counting as I am typing this while holding, i can hear the phone being picked up and when i speak i am placed on hold again. <br> This is totally unacceptable!!!!