Innovate Group (sa)
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Innovate Group (sa)
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLL
Lona L
1 reviews | Active since Mar 2024
23 Apr 2026, 17:20
TERRIBLE NONCHALANT BEHAVIOUR
We are extremely disappointed with the service received from Innovate Group (Intelligent Technologies) based in Midrand, Gauteng. After paying the installation amount as per the invoice, our installation was initially scheduled for Thursday, 29/01/2026 at 11:00. The technical team failed to arrive and made no attempt to communicate. We followed up on 02/02/2026 and received a response on 03/02/2026 indicating that we would be contacted—this did not happen. A further follow-up was sent on 09/02/2026 due to the continued lack of communication. Only on 18/02/2026 were we informed that the installation was rescheduled for 25/02/2026. On 25/02/2026, the team once again failed to show up, with no communication provided. As a result of these repeated failures, we were left without WiFi for an extended period and had to make alternative arrangements. We subsequently requested a refund, which we were advised would be processed within 7 days from 31/03/2026. To date, we have not received confirmation or payment. This experience has been highly unprofessional and unacceptable. We request urgent confirmation of the refund status and immediate resolution of this matter.
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Lona L
1 reviews | Active since Mar 2024
23 Apr 2026, 17:20
TERRIBLE NONCHALANT BEHAVIOUR
We are extremely disappointed with the service received from Innovate Group (Intelligent Technologies) based in Midrand, Gauteng. After paying the installation amount as per the invoice, our installation was initially scheduled for Thursday, 29/01/2026 at 11:00. The technical team failed to arrive and made no attempt to communicate. We followed up on 02/02/2026 and received a response on 03/02/2026 indicating that we would be contacted—this did not happen. A further follow-up was sent on 09/02/2026 due to the continued lack of communication. Only on 18/02/2026 were we informed that the installation was rescheduled for 25/02/2026. On 25/02/2026, the team once again failed to show up, with no communication provided. As a result of these repeated failures, we were left without WiFi for an extended period and had to make alternative arrangements. We subsequently requested a refund, which we were advised would be processed within 7 days from 31/03/2026. To date, we have not received confirmation or payment. This experience has been highly unprofessional and unacceptable. We request urgent confirmation of the refund status and immediate resolution of this matter.
0
Replies (0)KK
Khutso K
1 reviews | Active since Apr 2026
17 Apr 2026, 15:56
Worst service
I would like to raise serious concerns regarding a company known as Innovate Group, based in Midrand, which deals in printers and other technology products. I purchased a printer from this company, and to date, the issue remains unresolved. This has caused significant inconvenience and disruption to my business operations. My experience with their service has been disappointing, particularly in terms of communication and the fulfillment of their commitments. Based on my experience, I would advise potential customers to exercise caution and thoroughly assess their options before engaging with this company.
Helpful (0)
|Replies (0)KK
Khutso K
1 reviews | Active since Apr 2026
17 Apr 2026, 15:56
Worst service
I would like to raise serious concerns regarding a company known as Innovate Group, based in Midrand, which deals in printers and other technology products. I purchased a printer from this company, and to date, the issue remains unresolved. This has caused significant inconvenience and disruption to my business operations. My experience with their service has been disappointing, particularly in terms of communication and the fulfillment of their commitments. Based on my experience, I would advise potential customers to exercise caution and thoroughly assess their options before engaging with this company.
0
Replies (0)