#unhappy customer

Just to advise Inkfill Cape of their service and my experience with Mica Brackenfell, I purchased a wooden toilet seat in Sept 2020, and a few days ago on March 4 2021, it broke, the hinge broke off, Took it to Mica, they called the agents and immediately replaced it, what can I say customer retention, even though they cannot resell the broken seat to another customer, they replaced it, I bought the toner cartridge on the same day and came back to the kiosk within an hour and even agreed to pay the excess for a new toner cartridge, Unfortunately not, was my answer.