Very UNPROFESSIONAL Company

<p>On 21/05 I wanted to order a cartridge for R 549.00. They offer a 15% discount if a coupon code was entered at shopping cart page. I went ahead and start placing the order (including credit card details) but I couldn’t find the place to enter the code. I phoned and I couldn’t solve the problem. Then I wrote an email to find out what to do. The rep****, proposing to cancel that order and to place a new one.</p> <p>On Monday, I received an Invoice from Finnsen Technologies cc T/A Ink Station. The amount was R 549.00. In the email I received the banking details where to make an EFT. I add the company as a beneficiary to my account and before I made the payment I checked again the webpage to find out the price was R 815.00.</p> <p>On Wednesday morning I phoned the company to tell them about the mistake. They told me the price was increased on Sunday due to Rand exchange. Between Sa****ay and Sunday it wasn’t an increase (because the markets are closed), and also I explained them the INVOICE was sent on Monday.</p> <p>To make a long story short the final answer was: “If you want to pay R 815.00 you can, if not you go to another place”. This is exactly what I did; I order it from TAKEALOT for R 649.00. It is less than Ink Station price and I am convinced I am going to receive a outstanding service as usual.</p> <p>Ink Station is proud to mention on their page: “Our customer service is second to none”. It was better to say: “Our customer service is NONE”</p>