CM
Cornelia M

1 reviews | Active since Sept 2021

23 Sept 2021, 14:16

Outstanding, lightspeeding service

I posted my order for two ink cartridges for a Canon printer on 22.9.2021 at 11.30h. As usual I got an email stating that my order had been received and “is now being processed”. I expected to get several more emails to bridge the days until dispatching. Imagine my total surprise when that very same day at 19.00 h my bell rang. At the gate, at this unbelievable hour after nightfall the courier from Ink Station handed me the two cartridges through the bars. Just like that. Before I ordered, I had looked through the various offers on the internet. Ink Station was the shop with the lowest amount to qualify for free shipping. So, I paid nothing for the delivery and got it with lightning speed all the same. Many of us know the rising panic when you urgently need to print a document and your printer decides then and there to call it a day. As if the beast had chosen the moment of maximum damage. I actually tried to buy a cartridge in a shop when my printer indicated that he would soon go on strike. But with the Covid chaos around supplies I only found a note SOLD OUT, where the cartridges should hang. I’ve had my share of delivery errors, surprise shipping costs and endless, endless waiting for things I needed in a hurry. Ink Station is clearly an outstanding shop, which I heartily recommend. They are friendly, they are efficient, they are fast and your satisfaction clearly matters to them. Thanks, guys, you are doing a great job!

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Replies (1)
Ink Station
Ink Station's reply31 Jul 2023, 08:35
Official
 Dear Cornelia M,

I hope this message finds you well. We were absolutely thrilled to read your outstanding review of Ink Station! Thank you so much for taking the time to share your wonderful experience with us. Your words of appreciation have truly made our day.


We are delighted to have been able to exceed your expectations with our lightning-speed service. At Ink Station, we understand the importance of timely deliveries, especially when it comes to essential items like printer cartridges. Your story about the printer deciding to act up at the most inconvenient moment resonates with many of us, and we're glad we could come to your rescue promptly.


It warms our hearts to know that our efforts in providing efficient and hassle-free service have not gone unnoticed. Our team takes pride in being able to deliver orders promptly, and your satisfaction is always our top priority.


We are also pleased to know that you found our free shipping option and competitive offers appealing. We strive to provide the best value to our customers while ensuring a seamless shopping experience.


Your heartfelt recommendation means a lot to us, and we promise to maintain the same level of excellence in all aspects of our service.


Once again, thank you for choosing Ink Station, and for sharing your positive experience. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out to us.


Wishing you all the best and hoping to serve you again soon!


Best regards,

Ink Station Team