Supp**** wrong product & refuses to reimburse me

<p>I bought 3 x refilled cartridges for my printer. When I got to my office, the coplour Majenta was opened and another colour (blue) was in the box. I couldnt operate my printer without majenta. I explained the problem to Ink Bank & they said I must come exchange the incorrect colour. I told Ink Bank that I was not driving some 30km to xchange their mistake, so they said they would deliver. I waited 2.5 days until I called the owner of the Ink Bank to explain the problem. He said he would get onto it. I never heard anothr word back. I tried phoning & got no positive responce, so I got in my car & returned all 3 cartridges. They suddenly said they had a driver on his way with my cartridge. I tried over a dozen times to contact the owner (Pius) with zero reply. I sent several text messages & emails. Zero response. They now have the product and seemingly refuse to give me my R960 back. The branch number is ********** 398 and Pius ********** 453</p> <p> </p>