Clueless.

I sent my phone in to Autopage Cellular for repairs, who returned it to MTN for repairs under warranty, who in turn sent it out to Ingram Micro for repairs. I received various reports with regards to the damage of the phone.Water Damage then damage due to being dropped or pressed against some hard surface and then back to water damage. The image sent to me shows no signs of water damage or corrosion. Ingram Micro now want to charge me in excess of R6000.00 to repair the phone that was sent in for warranty repairs. I explained to them that the phone has never got wet so water damage is impossible and told them that the phone needs to be repaired under warranty. Then I was told to contact my service provider. they were quick to phone me and e-mail me to find out when I was going to pay for the repairs but then quickly referred me to the service provider when I told them it is warranty and I am not paying for the repairs.