Approach Ingco with CAUTION

I wish I had read the reviews before buying Ingco tools. I was hypnotised by the sale and unfortunately ignored logic, which is to check the reviews first. I bought a few cordless Ingco tools from Northern Bolt and Tool and bought the charger via Takealot. The charger, hardly 1 year later, is broken so I'm stuck with tools I can no longer use. I've been trying to contact Ingco SA to claim a replacement charger, as it has a 1 year warranty, which they gladly charm you with, but try and redeem the warranty - its impossible (even in this day and age of social media) A big red flag (in hind sight) - the contact page has no email addresses nor phone numbers nor physical address. You can fill in their "get in touch" page until you are blue in the face, there is no reply. So just to reiterate the previous reviews - stay away from Ingco Tools.