VC
VI C
1 reviews | Active since Feb 2012
27 Feb 2024, 11:38
ONLY FRUSTATIONS WITH INFODOCS
I'm afraid, I have found the service of InfoDocs absolutely frustrating. I made contact in OCTOBER 2023 to register my company with CIPC for Beneficial Ownership. I have sent the required documents to InfoDocs FIVE TIMES. Admittedly, the first time, it may have been incorrect. But, on subsequent occasion, I have done exactly what InfoDocs requested. Now, it seems my application has been cancelled! To add to my frustration, InfoDocs doesn't provide any contact Nos so you can only email some anonyomus pesona. I was going to use InfoDocs for my company's Annual Returns. Thank goodness, I didn't! I have now requested a refund ... we'll see whether I have more luck with that request!!
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Replies (2)
Infodocs's replyOfficial
08 Mar 2024, 10:10Hi there,
InfoDocs here. Could you please provide us with your contact number as well as your email address so we can call you to rectify the situation. We sincerely apologise for this unfortunate incident that has left you disappointed in InfoDocs, as well as our late response. We would love to assist you and ensure this never happens again.
Looking forward to hearing from you.
If you would prefer to submit a query - with the subject line 'Hello Peter', we will respond to you immediately.
Again apologies for this.
Kind Regards,
InfoDocs
InfoDocs here. Could you please provide us with your contact number as well as your email address so we can call you to rectify the situation. We sincerely apologise for this unfortunate incident that has left you disappointed in InfoDocs, as well as our late response. We would love to assist you and ensure this never happens again.
Looking forward to hearing from you.
If you would prefer to submit a query - with the subject line 'Hello Peter', we will respond to you immediately.
Again apologies for this.
Kind Regards,
InfoDocs
Infodocs's reply08 Mar 2024, 10:10
Official
Hi there,
InfoDocs here. Could you please provide us with your contact number as well as your email address so we can call you to rectify the situation. We sincerely apologise for this unfortunate incident that has left you disappointed in InfoDocs, as well as our late response. We would love to assist you and ensure this never happens again.
Looking forward to hearing from you.
If you would prefer to submit a query - with the subject line 'Hello Peter', we will respond to you immediately.
Again apologies for this.
Kind Regards,
InfoDocs
InfoDocs here. Could you please provide us with your contact number as well as your email address so we can call you to rectify the situation. We sincerely apologise for this unfortunate incident that has left you disappointed in InfoDocs, as well as our late response. We would love to assist you and ensure this never happens again.
Looking forward to hearing from you.
If you would prefer to submit a query - with the subject line 'Hello Peter', we will respond to you immediately.
Again apologies for this.
Kind Regards,
InfoDocs
VC
VI C's updateReviewer Update
14 Mar 2024, 10:15Just to report that our application (regading the Beneficial Ownership of my company) was approved and we have received the certificate from CIPC. My faith in InfoDocs has (largely!) been restored. Thank you!
VC
VI C's update14 Mar 2024, 10:15
Reviewer Update
Just to report that our application (regading the Beneficial Ownership of my company) was approved and we have received the certificate from CIPC. My faith in InfoDocs has (largely!) been restored. Thank you!