AM
Abigale M
1 reviews | Active since Jun 2013
10 Aug 2021, 10:28
Cannot cancel subscription, no support
I tried numerous times to cancel my account with no response. The number supp**** gets put down when called and goes straight to voicemail. The support email does not respond.
There is no option to cancel online nor to change or delete your card so they just keep debiting.
Do not use this company, not worth the hassle and lack of support.
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Replies (1)0
Replies (1)
Infodocs's replyOfficial
04 Oct 2021, 16:44Hi Abigail
Josh here. Thanks again for taking my call :-)
As discussed, it was my number you were calling and I'm sorry I didn't answer. As for the support contact, I'm glad we tracked that one down and were able to identify the broken page.
For future use, *** will always respond as quickly as possible.
Sincerely
Joshua Alexandre
Founder & CEO of InfoDocs
Josh here. Thanks again for taking my call :-)
As discussed, it was my number you were calling and I'm sorry I didn't answer. As for the support contact, I'm glad we tracked that one down and were able to identify the broken page.
For future use, *** will always respond as quickly as possible.
Sincerely
Joshua Alexandre
Founder & CEO of InfoDocs
Best regards,
Infodocs's reply04 Oct 2021, 16:44
Official
Hi Abigail
Josh here. Thanks again for taking my call :-)
As discussed, it was my number you were calling and I'm sorry I didn't answer. As for the support contact, I'm glad we tracked that one down and were able to identify the broken page.
For future use, *** will always respond as quickly as possible.
Sincerely
Joshua Alexandre
Founder & CEO of InfoDocs
Josh here. Thanks again for taking my call :-)
As discussed, it was my number you were calling and I'm sorry I didn't answer. As for the support contact, I'm glad we tracked that one down and were able to identify the broken page.
For future use, *** will always respond as quickly as possible.
Sincerely
Joshua Alexandre
Founder & CEO of InfoDocs
Best regards,