1 reviews | Active since Sept 2014
Infinity Group Companies don't deliver on their promises.
Placed an order online on the 31st May 2024, paid with my Capitec Card via their Snapscan facility. I was assured that the product was in stock in South Africa in Cape Town before ordering. Since then the delivery date has come and gone twice already with no tracking number forthcoming whatsoever. They are trying to force their "terms and conditions" on me, stating that they have 45+ business days to deliver. If they had told me up-front that the goods are coming via a ship in 3 month's time I would not have ordered in the first place. But I was specifically told that they RECEIVED 25 units and that 4 are still available. And I was assured that I will be receiving my order today, 12 June 2024. That did not happen. So, is this not misrepresentation???
