1 reviews | Active since Jan 2016

14 Apr 2016, 12:47

Regarding maintenance

Numerous times there have been requested that the maintenance team or person of Infinitum should respond to requests or even problems regarding the living situation of the flat.<br> <br> I've asked for an electrician to repair my switchboard, because of the trouble it gives me and tripping the power. This means every time I switch on my geyser the main power trips, and there is no electricity. I went to the offices of Infinitum and asked to send someone to repair the problem, also because they never answer their phones or get back to you when you ask.<br> <br> They told me to turn of the geyser, though I need to use it to shower with warm water and be neat when I leave the flat. The next thing said to me was to shower at the gym to resolve my problem. Even though I don't gym, and have such contract, they responded that someone will fix it the next day.<br> <br> This has been 2 days since the request has not been responded too, as they are not competent handling these situations or do not care about the tenants hiring from them.<br> <br> They don't seem to comply with the Consumer Protection Act, as they don't respect their customers enough and do what is asked. They are always defending their faults.

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