AW
Albert W
1 reviews | Active since May 2021
08 Apr 2022, 10:41
Infinity insurance/Motorite
To all Motorite policy holder's please don't drive your cars in the rain ! Although Motorite cover electronic parts according to your policy they don't cover the part if it gets water damage from driving in the rain ! Especially the latest cars with computer boxes situated in the engine bay !
Helpful (0)
Replies (2)0
Replies (2)Infiniti Insurance's replyOfficial
08 Apr 2022, 11:53Good morning
We are engaging with Motorite and will revert back asap.
Please let us have your contact details and email address.
Many thanks
Infiniti Insurance
We are engaging with Motorite and will revert back asap.
Please let us have your contact details and email address.
Many thanks
Infiniti Insurance
Infiniti Insurance's reply08 Apr 2022, 11:53
Official
Good morning
We are engaging with Motorite and will revert back asap.
Please let us have your contact details and email address.
Many thanks
Infiniti Insurance
We are engaging with Motorite and will revert back asap.
Please let us have your contact details and email address.
Many thanks
Infiniti Insurance
Infiniti Insurance's replyOfficial
14 Apr 2022, 15:09 Dear Albert, We are sorry you have had to go through the pain of having your car break down in the rain. Your Motorite policy with us is an Extended Warranty product, which covers your vehicle for latent defects in the vehicle you have purchased, after the vehicle manufacturer’s warranty has expired. It does not cover unforeseen events that cause the vehicle to malfunction (such as water damage from driving in the rain). Such events are specifically excluded from the policy. These types of loses should be covered under your comprehensive motor policy – Infiniti’s motor policies certainly do cover vehicle damage due to rain. Please contact the Insurer that has insured your motor vehicle for comprehensive cover. Kind regards, Sharon Paterson (CEO)
Infiniti Insurance's reply14 Apr 2022, 15:09
Official
Dear Albert, We are sorry you have had to go through the pain of having your car break down in the rain. Your Motorite policy with us is an Extended Warranty product, which covers your vehicle for latent defects in the vehicle you have purchased, after the vehicle manufacturer’s warranty has expired. It does not cover unforeseen events that cause the vehicle to malfunction (such as water damage from driving in the rain). Such events are specifically excluded from the policy. These types of loses should be covered under your comprehensive motor policy – Infiniti’s motor policies certainly do cover vehicle damage due to rain. Please contact the Insurer that has insured your motor vehicle for comprehensive cover. Kind regards, Sharon Paterson (CEO)
