MJ
Matsa J

1 reviews | Active since Oct 2015

05 Oct 2015, 10:10

Bad Service

After a couple attemp to call my insurance regarding a MotorClaim that must be prossessed, I don't get any reply from them. Everyday that I am phoning they just tell me I must wait. This has been 10days since the accident. I really need a reply from them as soon as possible.First call that was made to them was on the 29 September 2015, till today the 5th September.

0
Replies (1)
Infiniti Insurance
Infiniti Insurance's reply19 Oct 2015, 11:16
Official
Hello matsa1612,

We thank you for bringing this to our attention - and ask you please to respond with more information, that we can trace this claim, alternatively you may contact our offices on *** and ask for the Claims department, that we can assist you in person.

Regards
Sharon Paterson
CEO