No services offered but still F**Ked up my credit record

The idiots will take you for a ride and you will struggle your ass off to get them to do their jobs. I app**** for debt review in February to try to get control of my debts and Shamiegah who was my consultant was very quick and responsive to sign me up and get all my documents but after she signed me up she went silent. I sent her how many messages about creditors still harassing me and no reply. Then after about a month I finally got gatvol and called the company. The lady informed me to just be patient with the creditors and everything will stop soon. I asked about payments etc as the debit order from them was suppose to go off. Something started smelling fishy when the lady at the front desk didn't even know who the consultant was that I was talking about so I made sure their debit order could not go off until I had more info. The very next day I got an email to say my application has been rejected. Ever since the 24th of March I have tried to get the debt review off of my name. They promised that it would be removed because the application had been rejected but here we are 4 months later and it still shows on my credit report as being under debt review.

I WANT THE DEBT REVIEW OFF OF MY NAME NOW!!!!!!!!!!!