JB
Johnine B
1 reviews | Active since Mar 2014
12 Aug 2015, 15:14
Smooch Balm smells funny
I am normally one that buys Maybelline baby lips as I love my lip ice...I saw the smooch balm range of Indigo and decided to give it a try but am utterly dissatisfied as it gives off a funny old oil smell when app****. <br> Nausiating smell...hope its just a bad batch and not how its supposed to smell!
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Replies (1)
Indigo Brands's replyOfficial
14 Aug 2015, 10:36Hello jrb22,
We extend our regret for any inconvenience you may have encountered with the product and have alerted both our production and quality control teams of your concerns.
Good quality is synonymous with Indigo Brands products and it is important for us to be made aware of any instances where a purchase has fallen short of our high standards
I will contact you to personally to discuss.
Kind regards
Liz Lakin
Consumer Liaison Officer
Indigo Brands
We extend our regret for any inconvenience you may have encountered with the product and have alerted both our production and quality control teams of your concerns.
Good quality is synonymous with Indigo Brands products and it is important for us to be made aware of any instances where a purchase has fallen short of our high standards
I will contact you to personally to discuss.
Kind regards
Liz Lakin
Consumer Liaison Officer
Indigo Brands
Indigo Brands's reply14 Aug 2015, 10:36
Official
Hello jrb22,
We extend our regret for any inconvenience you may have encountered with the product and have alerted both our production and quality control teams of your concerns.
Good quality is synonymous with Indigo Brands products and it is important for us to be made aware of any instances where a purchase has fallen short of our high standards
I will contact you to personally to discuss.
Kind regards
Liz Lakin
Consumer Liaison Officer
Indigo Brands
We extend our regret for any inconvenience you may have encountered with the product and have alerted both our production and quality control teams of your concerns.
Good quality is synonymous with Indigo Brands products and it is important for us to be made aware of any instances where a purchase has fallen short of our high standards
I will contact you to personally to discuss.
Kind regards
Liz Lakin
Consumer Liaison Officer
Indigo Brands