NS
Natascha S

1 reviews | Active since Feb 2015

27 Feb 2015, 09:05

Salley Hansen No Chip Top Coat - CHIPS AFTER 1 DAY

I bought Sally Hansen No Chip top coat nail polish on Wednesday the 25/02/2015 which I app**** that evening as I had a work function on Thursday the 26/02/2015. To my absolute disgust, before lunch time on Thursday, 6 of my nails were terribly chipped. I work in the field of law where the only hand work required is typing or writing so you can imagine my utter embarrassment and disgust in having to attend a client's function with nails that look shameful. It baffles me that you are allowed to sell a product in which you blatantly lie to your consumers about the outcome they can expect. Sally Hansen is an expensive product which one associates with quality and expertise. I feel extremely disappointed &amp

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Replies (1)
Indigo Brands
Indigo Brands's reply27 Feb 2015, 09:39
Official
Hello Legal23,

We extend our regret for any inconvenience you may have encountered with the product .

Good quality is synonymous with Indigo Brands products and it is important for us to be made aware of any instances where a purchase has fallen short of our high standards.

I will be contacting you personally to discuss this issue and hopefully reach an amicable solution.

Kind regards

Liz Lakin
Consumer Liaision Officer
Indigo Brands
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