cD
caron D
1 reviews | Active since Jul 2011
21 Feb 2015, 09:57
I buy only Yardlyey
I recently purchased Yardely Forbidden Lace and the spray nozzle does not work. <br> <br> Not so good when you need perfumed body spray!! AND it does not work......
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Replies (1)
Indigo Brands's replyOfficial
23 Feb 2015, 08:10Hello caron1,
The tiny seal (not the big thick one where the product sprays out of), on the can needs to be broken which is done in a downwards, backwards motion. Once it is broken, the can should spray properly.
Should the problem persist after trying this, please do not hesitate to contact me directly.
Kind regards,
Liz Lakin
Consumer Liaison Officer
Indigo Brands
***
The tiny seal (not the big thick one where the product sprays out of), on the can needs to be broken which is done in a downwards, backwards motion. Once it is broken, the can should spray properly.
Should the problem persist after trying this, please do not hesitate to contact me directly.
Kind regards,
Liz Lakin
Consumer Liaison Officer
Indigo Brands
***
Indigo Brands's reply23 Feb 2015, 08:10
Official
Hello caron1,
The tiny seal (not the big thick one where the product sprays out of), on the can needs to be broken which is done in a downwards, backwards motion. Once it is broken, the can should spray properly.
Should the problem persist after trying this, please do not hesitate to contact me directly.
Kind regards,
Liz Lakin
Consumer Liaison Officer
Indigo Brands
***
The tiny seal (not the big thick one where the product sprays out of), on the can needs to be broken which is done in a downwards, backwards motion. Once it is broken, the can should spray properly.
Should the problem persist after trying this, please do not hesitate to contact me directly.
Kind regards,
Liz Lakin
Consumer Liaison Officer
Indigo Brands
***