MM
Mzwandile M

1 reviews | Active since May 2009

12 Jan 2016, 13:20

faulty product

Nothing irritates more than buying a product which then fails on you! It is costly and a time waster to have to constantly ve going up and down returning failed products. I bought Yardley Honour deodarant now the spray nozzle has packed up!<br> <br> Then the company does not even have a channel for talking directly to them. No contact details on their website!

0
Replies (1)
Indigo Brands
Indigo Brands's reply13 Jan 2016, 10:33
Official
Hello mnc,

We extend our regret for any inconvenience you may have encountered with the product and have alerted both our production and quality control teams of your concerns.

Good quality is synonymous with Indigo Brands products and it is important for us to be made aware of any instances where a purchase has fallen short of our high standards

I will contact you to personally to discuss.

Kind regards
Liz Lakin
Consumer Liaison Officer
Indigo Brands