Shocking Service: Non Delivery of Daily News:

Daily News brag about their guaranteed home delivery service. Well its worth nothing to the subscriber. My newspaper usually arrives by 4pm and not having received my paper by 5.15 I called their call centre and informed them about the non delivery. A further call was made at 5.45 and again at 6.15 pm. On each occasion I was informed that the delivery van was in the area and that the paper would be delivered shortly. That was a BIG lie. I phoned the person responsible for the delivery ( I got the number from the call centre) and was informed by the person who does the delivery that he is still in Chatsworth. I tried calling again at 7.30pm and my call was diverted to voice mail. This is unacceptable. Daily News provide a guaranteed service and they fail. Shocking service from Daily News. In fact the call centre should remain open until they receive confirmation that all non delivery calls logged have been addressed. I need full compensation for 5 phone calls made from my landline and cell phones and insist they deliver my paper to me. Good mind of cancellation my subscription. Frustrating to deal with them. DELIVERY ADDRESS : ***