PATHETIC STATE OF AFFAIRS!

I HAVE BEEN A SUBSCRIBER FOR MANY YEARS AT INDEPENDENT NEWSPAPERS BUT BELIEVE THE SERVICE LEVEL SITUATION IS JUST DETERIORATING THERE. MY EXISTING SUBSCRIPTION EXPIRED ON THE 2SEPT'15 AND I MADE MY RENEWAL PAYMENT ON THE 28AUG'15. BY THE WAY, THEY CALLED ME A FEW TIMES BEFORE THEN TO FIND OUT WHEN I WOULD BE MAKING PAYMENT.Ii WOULD THINK THAT PAYMENT MADE 6 DAYS PRIOR WOULD BE SUFFICIENT IN THIS DAY AND AGE. I HAVE SINCE TO RECEIVE A COPY, PHONED THIS MORNING AT 09H20 AND SPOKE TO SOFIA, WHO MENTIONED THAT ARRANGEMENTS HAVE BEEN MADE TO DELIVER TODAY. IT'S 18HOO, PHONED AGAIN AND SPOKE TO JAMIE AND GUESS WHAT WHAT THEY STILL HAVE NOT DELIVERED AGAIN - SHOULD I BE SURPRISED! ONCE AGAIN, WHAT AN EMBARRASSMENT TO THE SA PUBLIC THAT THIS COMPANY CANNOT MEET THE BASIC SERVICE LEVELS REQUIRED! THEY HAVE TAKEN MY MONEY AND HAVE YET TO MAKE A COMMITMENT!