given a dusty and probably uncleaned room.

I stayed at Indaba hotel on the 30th of Oct, after we checked and prepared for dinner then came back around 10pm or so; we were welcomed by a ****roach on the bed. Being a person who also suffers from sinuses, the moment I sat on that bed I could tell it is not clean as my sinuses were immediately aggravated. When I called reception I was told housekeeping already left and they was no room available. The next morning I called and asked for the manager to no avail but eventually spoke to another manager. all that was done is send an email with the picture of the ****roach and an email as follows " I would therefor like to ensure you that your concerns are given through to the relevant departments to action and rectify to ensure that we maintain our standard we want to deliver to our guests.

We are looking forward to your next visit with us."

after that email no other communication was replayed and it is clear that I wasted my money and time cause I hardly slept that night and the hotel Manager is not even making contact or worried as to what happened that night.