1 reviews | Active since Jan 2018
Dog food is better.
This is regarding the valentine's dinner at the Epsom restaurant at the Indaba as well as Indaba's miserable handling of the situation. I have tried to resolve this privately but to no avail.
Below is a summary of the dismal night:
"The starter hoisin chicken was dry and tasteless. When my mom asked for sauce the waitress brought tomato sauce and mayonnaise !? No salad dressings and she had to get the vinaigrette specially made in the kitchen. At least the salmon pancake starter was edible and actually rather pleasant.
The mains were awful in every aspect. The steak was overcooked and leathery, my mother refused to get another one when offered a replacement as it was just terrible to begin with. The kingklip main was dry, small portions and they forgot to bring the prawns with it ! When the waiter came back with the prawns it was a depressing sight. There were two paltry cold looking prawns that made my dad regret asking for them in the first place.
The desserts were presented wonderfully but the cheesecake had a heavy gelatinous flavour and the tart was just meh. They also brought the cheese plate out at the same time as the dessert which does not make sense to me. Surely it should come separately at the end. It made the dessert feel rushed. The crackers also felt stale and were crumbling while spreading the cheese."
Apologies that we have not been able to resolve your complaint to your satisfaction. We have elevated your complaint to our General Manager, Don Jesseman for further action.
Apologies that we have not been able to resolve your complaint to your satisfaction. We have elevated your complaint to our General Manager, Don Jesseman for further action.
